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The Hotel is currently closed until September 28, 2020 at 7am.

FAQ’s

Below are standard responses relating to any guest questions or concerns relating to Menominee Casino Resort

WHAT ARE OUR CURRENT AND FUTURE HEALTH AND SAFETY INITIATIVES?
All current health and safety efforts are listed below.

ARE YOU OPEN?
The Hotel and Casino are currently closed until September 28, 2020 at 7am.

WHAT ARE YOUR CURRENT OPERATIONAL HOURS?

Gift Shop: Daily 10 am – 6 pm.

Thunderbird C-Store: Daily 8 am – 8 pm

WHAT ENTRANCE CAN I USE?
Guests are able to enter through the Main Gift Shop Entrance.

WHAT ARE THE REQUIREMENTS AT MENOMINEE CASINO RESORT?
All guests, visitors and employees are required to have their temperature checked to enter. Temperature must be under 100 degrees.  All guests, visitors and employees are to wear a mask that covers their nose and mouth. Guests may be requested to temporarily remove their masks for security to perform an ID check.
Effective immediately, no smoking or vaping/E-cigarettes is allowed inside the building until further notice.

MASKS: IS THERE AN EXCEPTION FOR EATING & DINING?
Yes, masks are required to enter. If you do not have a mask, we can provide one for you.

HOTEL
The Hotel is currently closed until September 28, 2020 at 7am. We will update our Facebook and website with any future changes.

IS THE RV PARK OPEN?
The RV park remains closed at this time.

GIFT SHOP
The gift shop will be open daily from 10 am – 6pm.

FOOD & BEVERAGE

WHAT IS OPEN?
The Forest Island Restaurant & Spirit Island Lounge are closed until further notice.
The Autumn Leaf Cafe is closed until further notice.

ARE CHILDREN ALLOWED?
No. Anyone entering the facility, including gift shop and C-Store area, must be 21 years of age or older.

ENTERTAINMENT & EVENTS
Postponed until further notice.

WILL YOU STILL OFFER CATERING, BALLROOM RENTAL AND CONVENTION SERVICES?
All services are suspended until further notice.

TABLE GAMES
All table games are closed until further notice.

BINGO
All bingo sessions are closed until further notice.

ARE BUS PROGRAMS STILL RUNNING?
All bus programs are discontinued until further notice.

PROMOTIONS
All promotions are discontinued until further notice.

GAMING (SLOTS)

WILL TICKET VOUCHERS BE VALID WHEN WE REOPEN?
Ticket vouchers expiring between August 1 – August 17 will need to be brought to the cage cashier to be redeemed.

HOW WILL THE TEMPORARY CLOSURE AFFECT MY POINT ACCUMULATION?
All points remain active. The closure period will not affect your points.

SPONSORSHIP & DONATIONS
All sponsorships and donations are cancelled until further notice.

CONTINUED UPDATES
Please refer back often for continued updates in these ever changing times. Thank you for your understanding and cooperation.

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