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The Hotel is open at limited occupancy

FAQ’s

Below are standard responses relating to any guest questions or concerns relating to Menominee Casino Resort

WHAT ARE OUR CURRENT AND FUTURE HEALTH AND SAFETY INITIATIVES?
All current health and safety efforts are listed below.

ARE YOU OPEN?
Yes, our Casino is now open 24 hours.

The Cafe, Table Games & Bingo are currently closed until further notice.

WHAT ARE YOUR CURRENT OPERATIONAL HOURS?

Casino: Open 24 hours

Gift Shop: Daily 8 am – 10 pm

Thunderbird C-Store: Sunday-Thursday 8am – 10pm | Friday & Saturday 8am – Midnight

Thunderbird Mini- Casino: Sunday-Thursday Noon – 10pm | Friday & Saturday 10am – Midnight

Thunderbird Restaurant: Carry-Out ONLY | Noon – 9pm

WHAT ENTRANCE CAN I USE?
Guests are able to enter through the Main Casino & the Gift Shop Entrance.

WHAT ARE THE REQUIREMENTS AT MENOMINEE CASINO RESORT?
All guests, visitors and employees are required to have their temperature checked to enter. Temperature must be under 100 degrees.  All guests, visitors and employees are to wear a mask that covers their nose and mouth. Guests may be requested to temporarily remove their masks for security to perform an ID check.

Effective immediately, no smoking or vaping/E-cigarettes is allowed inside the building until further notice.

MASKS: IS THERE AN EXCEPTION FOR EATING & DINING?
Yes, masks are required to enter. If you do not have a mask, we can provide one for you.

Effective immediately: bandanas, gaiters and face coverings with valves that allow unfiltered air to escape and are no longer be allowed. These face coverings allow unfiltered air to escape and are no longer acceptable forms of face coverings allowed at MCR.

HOTEL
The Hotel is at limited occupancy

IS THE RV PARK OPEN?
The RV park remains closed at this time.

GIFT SHOP
The gift shop is open. No children allowed. Now accepting cash and credit.

Daily Hours: 8am – 10pm

FOOD & BEVERAGE

WHAT IS OPEN?
The Spirit Lounge is open with he following hours: Sunday-Thursday 10am – 2am | Friday & Saturday 10am – 2:30am

The Forest Island Restaurant and Autumn Leaf Cafe is closed until further notice.

ARE CHILDREN ALLOWED?
No. Anyone entering the facility, including gift shop and C-Store area, must be 21 years of age or older.

ENTERTAINMENT & EVENTS
Postponed until further notice.

WILL YOU STILL OFFER CATERING, BALLROOM RENTAL AND CONVENTION SERVICES?
All services are suspended until further notice.

TABLE GAMES
All table games are closed until further notice.

BINGO
All bingo sessions are closed until further notice.

ARE BUS PROGRAMS STILL RUNNING?
All bus programs are discontinued until further notice.

PROMOTIONS
Daily Promotions are currently running. Check the Promotions Page for more information.

GAMING (SLOTS)

WILL TICKET VOUCHERS BE VALID WHEN WE REOPEN?
Ticket vouchers that expired during our closure will need to be brought to the cage cashier to be redeemed.

HOW WILL THE TEMPORARY CLOSURE AFFECT MY POINT ACCUMULATION?
All points remain active. The closure period will not affect your points.

SPONSORSHIP & DONATIONS
All sponsorships and donations are cancelled until further notice.

CONTINUED UPDATES
Please refer back often for continued updates in these ever changing times. Thank you for your understanding and cooperation.

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